3310 raise/lower issue

I have a new to me 3310, I can't seem to get the toggle switch in cab to raise/lower openers properly. What I end up needing to do is turn switch to raise with remote in forward position, then I need to take remote to "neutral" position then push it back forward, then it raises the openers. Same goes for lowering.

Am I missing something obvious here?

3310 raise/lower issue